Yes. To schedule automatic order exports (FTP or Email Delivery):
- Login to your Seller Dashboard
- Click Schedule Order Reports under the Reports Section of the left hand navigation
- Follow the on-screen instructions
The order export scheduler can be found on the left hand side of the seller dashboard under the Reports section by clicking “Schedule Order Exports”
By default, we will create a daily order report containing all of your orders for that day at the end of each day. This report will be emailed to your order fulfillment email account.
You are able to request hourly order reports, change the order fulfillment email accounts, and optionally request FTP delivery of your order files.
When opting to receive daily order files, your order reports will be delivered at midnight on a daily basis. When choosing hourly reports, you will receive comprehensive order reports containing all orders of the day leading up to the hour, as well as a final report at the end of the day. If you enable FTP Delivery, we will attempt to upload your Order Reports to your FTP Server. Please ensure valid credentials. We will notify you of failed deliveries.
If you select “Keep Uploaded Order Report Filename constant” please keep in mind that previous order reports found in on your FTP Server will be overwritten. Otherwise, we will create a unique filename for each of your uploaded order report files. All order reports are saved as tab delimited text files.
If you would like to receive additional information or assistance with retrieving your orders, please contact a Pricefalls Merchant Support representative by emailing email@example.com.